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MASSACHUSETTS
NURSE NEWSLETTER :: September
2006
2025: A nursing odyssey
By Deb Rigiero
Your mission, should you choose to accept it after reading this
work of fiction, is to determine which technologies are current,
which are futuristic, and which are total fantasy. While you read
this article, think about the new technologies that are being introduced
in your facility.
Boldly going where no nurse
has gone before
The year is 2025. The average life expectancy is 90 for men, 93
for women. The age for mandatory retirement is 75. Most cancers
are curable. Heart disease is still the number one killer for both
men and women. Cardiac surgery is performed via laparoscope on beating
hearts. Obesity is a disease of the past thanks to medication that
prevents overeating and the country’s obsession with fitness
and appearance has become all encompassing. Each citizen has a computer
chip implanted in the left inner forearm that has his or her complete
electronic medical record (EMR) encoded on it. America has finally
caught up with the rest of the world and has universal health care.
There is a moneyless system in place that uses your electronic financial
record chip (also implanted) as your bank card and credit card.
Homeland security monitors all purchases via a quantum computer
that is designed to flag any unusual activity in bank accounts or
purchasing habits. Cars run on hydrogen, not gas, and the air quality
is greatly improved.
But today we will be looking at a day in the life of ICU nurse Betty.
She is 65 and would have been golfing in Florida if the government
hadn’t increased the retirement age. Nurse Betty has bid online
for the overtime shift that she is currently working and she must
have been the lowest bidder, because she got the shift.
It is 6:15 a.m. and Nurse Betty is on her way to work. She has programmed
the route she wants to take and set the car on autopilot, and she
was also certain to program in a stop at Dunkin’ Donuts. She
sends her order via Blackberry so she can speed through the drive-through
line. She puts her arm in the scanner to charge her EFR, she gets
her coffee, and she is on her way. Nurse Betty spends the rest of
her drive to work browsing the daily newspaper on her in-car computer.
Beam
me up, Betty!
Betty gets into work at 6:40 a.m. She scans her badge in order to
get into the garage, and then uses her thumb print to open the employee
entrance doors and access the employee elevator. The doors to the
ICU are locked and Nurse Betty opens them with her thumb print.
Once on the unit, she picks up the hand-held computer assigned to
her and receives her assignment and patient reports for the shift.
Nurse Betty activates her hand-held and, as a result, her patients’
call lights signal her computer and the hospital tracks her location—all
the while, her computer access is monitored. By this point in her
day, Nurse Betty has had no contact with any other co-workers.
Any phone calls that Betty receives are processed through the main
operator and transferred to the appropriate departments, and all
orders/calls concerning her patients are linked to her computer—including
lab values, physician calls and family calls.
Both of Betty’s patients are in their own rooms and, as she
meets with each of them, she scans their EMRs in order to ensure
proper identification and to determine the patient’s needs,
medication schedules and medical histories. She then examines each
patient and dictates her findings into a headset that automatically
transfers all of the information to her computer.
Nurse Betty’s first patient requests pain medication and she
accesses the room’s pharmacy system via retinal scan and calls
up the appropriate drug. The system delivers the med via a series
of tubes and within seconds it is available. She then administers
the medication and sets the computer to record the patient’s
vital signs every five minutes for one hour.
Betty repeats the routine with her second patient but, while doing
so, her handheld device vibrates to indicate that there is an important
message waiting for her from a physician.
The doctor explains that she is scheduling video rounds for the
second patient in five minutes and adds that she wants Nurse Betty
to participate in order to provide feedback to the physician. This
is essential because, in 2025, Nurse Betty is the only health care
professional who actually has physical contact with the patient.
We control the vertical, we control the horizontal
She sets the TV to video conferencing, alerts the patient that the
physician will be speaking to him in a few minutes and removes his
dressings so the doctor can view the incision from a recent surgery.
The video round goes smoothly. The patient is improving and, as
a result, the doctor changes the orders for the dressing while the
nutritionist changes the patient’s diet in order to improve
wound healing. In all likelihood, the patient will be discharged
the following day.
Nurse Betty pages the personal care attendant to help her reposition
and perform morning care on her patients. She has to wait because
the attendant is assigned to two other nurses as well, so Betty
starts the a.m. care on her own. She then completes her notes verbally
and the computer converts voice to written words.
Lunch time comes and Betty calls down to the cafeteria to order
her meal. She scans her EFR on the phone and the meal is credited
to her account. Her food arrives the same way the patient’s
meals arrive, via ANT (automated nutrition transport). She sits
in the employees lounge near her patients’ rooms and tries
to enjoy her quiet lunch. She is quickly interrupted by her patient’s
call bell, responds to it and then continues with lunch. There are
multiple small lounges near the patient rooms so the nurses can
be available when the patients need them.
Nurse Betty continues her shift, answering to her patients’
needs and rarely interacting face-to-face with her co-workers or
management. The only time she actually has contact with the other
RNs scheduled that day is when there is an emergency and more than
one nurse is needed. Patients are transported robotically; reports
are given via computers; and physicians remotely monitor their patients.
Her movements are monitored continuously and her patients have access
to her for the entire shift.
Open the pod bay doors, Betty
Betty finishes her shift, records her patient reports via the computer
and waits for the signal that her replacement is there. Her replacement’s
handheld computer signals Betty that she is available and on duty,
and Betty is then able to turn in her computer and leave the hospital.
She sets the automatic pilot on her car and electronically orders
her groceries via her on-board computer. She also checks out the
balance of her EFR and determines that she needs to bid on line
for another shift. But otherwise, her day is finished.
Resistance is futile, so may the union be with you
The above story is a work of fiction. However, some of the technology
described in the article is current, some is close to being available
and some is just the imagination of the author. The purpose of the
article is to point out that not all technology is bad. In fact,
much of it is needed and will improve our lives. But, unfortunately,
technology can also be used to isolate the worker, monitor the worker’s
activity/productivity, invade individual privacy, and discipline
the worker.
We need contract language that prevents the inappropriate use of
technology. We need to educate our members to be aware of changes
and report them immediately to the appropriate union representatives.
And we need to insist on negotiating any changes in technology.
In essence, we need to “get smart.”
This article will self destruct in 30 seconds.
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