Nurses at many Massachusetts hospitals have been struggling to provide safe patient care in the face of:
- Unsafe patient assignments
- A lack of basic supplies such as food for patients, blankets or johnnies for patients
- A hoard of high-priced consultants hired to implement manufacturing strategies to boost hospital profits
And then came an innovative proposal from management at one hospital: Improving patient satisfaction scores by offering a pizza party to the nursing unit that creates the best video to the tune of “Happy!”
The nurses responded with the great video below, which ties management’s request to what would really make nurses happy. Check out their entry to the contest.