Grievance Handling Basics 101

Live Virtual Zoom

Learn how to identify the various types of grievances. Become familiar with the basic steps of filing and processing grievances with members. To register: Members register by signing in to... Read more »

Grievance Handling Basics 102

Live Virtual Zoom

Explore investigative strategies and gain knowledge of the components necessary to develop an information request. Learn how to handle grievances in a strategic manner that empowers and energizes the membership.... Read more »

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